New user can't register

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mikerspencer
Posts: 4
Joined: Fri Jul 01, 2022 2:45 am
Location: Lothians, Scotland

New user can't register

Post by mikerspencer »

Hey all (and esp mods)

A pal is trying to register, but can't because his email address is in use. However, when he tries to do a password reset he doesn't get an email (yes, he has checked his spam).

What's the best way to resolve this?

Thanks!
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Matt K
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Joined: Tue Mar 20, 2018 10:34 pm
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Re: New user can't register

Post by Matt K »

If you can have them email me directly (email is in the contact bubble), I'll handle it.
mikerspencer
Posts: 4
Joined: Fri Jul 01, 2022 2:45 am
Location: Lothians, Scotland

Re: New user can't register

Post by mikerspencer »

Fab, thanks Matt.
MJFreets
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Joined: Sun Mar 29, 2020 6:42 am

Re: New user can't register

Post by MJFreets »

Thanks Mike for posting this and thanks Matt for sorting it!
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Matt K
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Posts: 3955
Joined: Tue Mar 20, 2018 10:34 pm
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Re: New user can't register

Post by Matt K »

MJFreets wrote: Sat Feb 03, 2024 6:39 am Thanks Mike for posting this and thanks Matt for sorting it!
:good:
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