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TromboneChat Outage (& future plans)

Posted: Wed Nov 07, 2018 7:46 am
by Neo Bri
Hey Chatters!

Yesterday we had an outage, as some of you are doubtless aware. I'll keep it very brief. Our host basically shut things down because we're using too many resources (CPU cycles, particularly). We've been working on a plan to jump ship to a better service which will serve our needs. I've already secured a new server - we'll just need to plan the move, test it, and then go live.

Until then, we may experience regular outage dependent upon usage and other factors. Upgrading our account and staying on our current server will be very expensive and not a wise long-term strategy.

And I COULD host the site on my home server but that seems like a very bad idea. Stay tuned.

Thank you!

Re: TromboneChat Outage (& future plans)

Posted: Wed Nov 07, 2018 8:41 am
by Geordie
Thanks for the update and, particularly, the hard work you and the team do.

Re: TromboneChat Outage (& future plans)

Posted: Wed Nov 07, 2018 9:33 am
by Kingfan
I would be glad to support the site with a small donation every year. I bet others would too.

Re: TromboneChat Outage (& future plans)

Posted: Wed Nov 07, 2018 11:11 am
by norbie2018
Why not allow ads to help pay for the site?

Re: TromboneChat Outage (& future plans)

Posted: Wed Nov 07, 2018 1:03 pm
by Doug Elliott
I don't know about anybody else but I really appreciate forums without ads.

Re: TromboneChat Outage (& future plans)

Posted: Wed Nov 07, 2018 1:47 pm
by SwissTbone
Doug Elliott wrote: Wed Nov 07, 2018 1:03 pm I don't know about anybody else but I really appreciate forums without ads.
+1

Go over to Tubenet to see how bad advertising can be on a forum. It is not only annoying, but also gives a really unserious look.

Re: TromboneChat Outage (& future plans)

Posted: Wed Nov 07, 2018 2:03 pm
by norbie2018
If advertising is not an option, then how does the forum raise the revenue to prevent another outage?

Re: TromboneChat Outage (& future plans)

Posted: Wed Nov 07, 2018 2:08 pm
by pompatus
norbie2018 wrote: Wed Nov 07, 2018 2:03 pm If advertising is not an option, then how does the forum raise the revenue to prevent another outage?
Many of us would be happy to contribute a little money to keep this community going.

Re: TromboneChat Outage (& future plans)

Posted: Wed Nov 07, 2018 2:39 pm
by norbie2018
I would as well; how do we do so?

Re: TromboneChat Outage (& future plans)

Posted: Wed Nov 07, 2018 2:46 pm
by ghmerrill
cozzagiorgi wrote: Wed Nov 07, 2018 1:47 pm Go over to Tubenet to see how bad advertising can be on a forum. It is not only annoying, but also gives a really unserious look.
True, but it depends on how it's done. The advertisements on Dave Werden's Euphonium-Tuba Forum are unobtrusive and relevant to the forum.

Re: TromboneChat Outage (& future plans)

Posted: Thu Nov 08, 2018 8:56 am
by Neo Bri
Folks,

Thanks for the support. Needless to say, we're working on it on the back end. We are going to try to migrate the site to our new server space as quickly as possible - I don't know how long that will take from today. I will be setting up a PayPal account or similar to accept donations, which are not compulsory.

In the meantime, expect the site to probably go down every evening, since at this point we're apparently over our allotted resource usage by roughly 50% daily. So it'll probably go down when we're over, and then somewhere around midnight EST it'll come on again. Sorry for the convenience.

One thing you can rest assured upon - I will always keep everyone apprised of what's actually going on, and this site will be good and healthy, regardless of donations, etc. They're helpful, to be sure, but I will keep the site going regardless.

Also, thanks to the team for working on all of this stuff. Lots happening behind the scenes.

Re: TromboneChat Outage (& future plans)

Posted: Thu Nov 08, 2018 10:04 am
by Kingfan
You da man, Neo Bri! Thanks for all you do! :good: